Complaint letter / Surat komplen


Distribution and Supplier Toys

Jln. Perjuangan Raya KM. 2

Cibubur – Jakarta Timur 16820



18 August 2009

London Toys Ltd.

Producer toys kids

Accident street 216820



Dear Sir,

Order 007/36

We took delivery of  the above order this morning.

Everything seems to be correct and in good condition except for domino card, we ordered 20.000 but domino card only contains 12.000.

We need domino card to complete deliveries already promised to our customers. Therefore we must ask you to dispatch the additional 8.000 domino card at once.

Yours faithfully,

Eko Rusmansyah

Export manager


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